A386 - Travel Customers Relation Agent

Internships Ireland is a company specializing in locating interesting internships in Ireland for European students who are looking to do internships in Ireland.

                  

Position: Travel customers relation agent – French speaker

                                   

Host company profile and internship information: This company is responsible for all services relevant to group and individual travel into both Ireland and Scotland.

The intern will do his/her internship in the area responsible for all bookings, itineraries and vouchers for all touring groups. He/She could have contact with the overseas clients and Irish suppliers.

This placement require a good eye for details and great enthusiasm.

Please note it is a purely admin internship that we offer (not highly advanced admin) It will give you a good base for using English on a daily basis. During your time with us, you will be involved as much as possible in our every day work. On arrival, you will be assigned to key staff members who will train you thus allowing you complete set tasks. We expect the student to accept certain responsibility for the work they carry out.

The nature of our work is highly administrative with constant use of fax/e mail/telephone/our in-house computer system (Tourplan)/filing etc. We provide a service for our overseas clients based on their requirements and in order for us to be successful, we must reply quickly and accurately.

Location: Edinburgh / Scotland

Date: The internship is available from March 2012 for minimum 4 months. The period of the internship is flexible to adapt to your requirements but will last at least four months.

The responsibilities:

-          To contact  Bed &Breakfast suppliers and make reservations.

-          To provide administrational support.

-          To undertake product research

-          To produce documentation and vouchers for the groups travelling during the season.

-          To administer Tattoo tickets as required.

-          To meet and Greet clients as appropriate.

-          To assist in the Product contracting process when required.

-          The candidate will be mentored throughout the placement by Customer Care Manager. 

Profile:

-         High level of English

-         Fluent French

-         Very good keyboard skills

-         Be able to be quick and accurate

-         Be flexible, have a team oriented approach to work, including the ability to be self-motivated

-         Be punctual and motivated

-         High level of concentration required at all times

Remuneration:  £250 GBP per month to cover expenses.

Please note the service of finding you a suitable internship is payable.  Our service includes matching your profile with the company in Ireland where you will do your internship. We will also be advising you on finding a suitable accommodation if needed and with your integration in Ireland. Furthermore we will monitor your progress with the company during your internship and assist you with any issues that might arise.

If you are interested in this internship offer, please send us your CV and cover letter with the reference of the internship (ex: French customers relation agent – A386 Mar) at this email: marc@internshipsireland.com